Conveyancing fraud can see people lose their life-savings. We ... want to see firms making sure their clients are aware of the risks.
Safe Capital helps you to protect your clients by providing:
By joining Safe Capital, your firm will gain access to a range of fraud risk factsheets and infographics that you can make available to your clients by post, email or through your firm website.
Our factsheets are brightly coloured - designed to stand out from the rest of the paperwork your clients might receive, in order that they are more likely to read the information provided.
Add Safe Capital interactive infographics to your website and signpost your clients to them, in order that they may both learn about the risks facing them, and securely verify your bank details at the same time.
Add the Safe Capital Bank Details Verification Widget to your website so your clients are able to securely and safely verify that they have the correct bank details for your firm before sending you funds.
In addition, the widget will save your staff time (and potentially avoid errors) verifying bank details manually over the phone with each client individually.
The widget can work in several different ways, depending on your preference:
Teach your clients about the risks facing them, allow them to verify your bank details and create a log against the clients case reference number that your client completed the risk training and verified your bank details.
Teach your clients about the risks facing them and allow them to verify your bank details.
Allow clients to verify your bank details but do not provide any explanation of fraud risks.
note: This version is intended to only be used when a client has already been made aware of the fraud risks facing them, and wants to double check they have the correct bank details for your firm at a later date.
You send your bank details to your client following your own current best practice solution and prompt your client to visit your own website to learn more about the risks they face from fraudsters.
Your client completes a short educational exercise using the Safe Capital Widget which explains the risks they face from fraudsters.
You can optionally log that your client has been made aware of the risks and that they have been provided with your correct bank details.