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Protecting your Clients

Safe Capital Protects your Clients from the most common fraud risks

For Firms / Protecting your Clients
PROTECTING YOUR FIRM BANK DETAILS VERIFICATION

Protecting Your Clients From Fraud

Safe Capital helps mitigate the risk of the most common fraud threats to your client during the course of their legal matter.

Conveyancing fraud can see people lose their life-savings. We ... want to see firms making sure their clients are aware of the risks.

Safe Capital helps you to protect your clients by providing:

  • fraud risk factsheets and infographics you can share with your clients to help them understand the risks they face
  • a secure way for your clients to verify they have the correct bank details for your firm through your own website

How Safe Capital Helps

The Safe Capital approach to mitigating the risk to your firm - Train, Engrain and Explain.

TRAIN

We help educate your team about the most common fraud risks your firm faces today

ENGRAIN

Embed a culture of fraud awareness within your firm to help mitigate fraud risk

EXPLAIN

Safe Capital Fraud Risk Training
Safe Capital Fraud Risk Factsheet

Explain

We provide fraud risk factsheets and infographics you can share with your clients

By joining Safe Capital, your firm will gain access to a range of fraud risk factsheets and infographics that you can make available to your clients by post, email or through your firm website.

Our factsheets are brightly coloured - designed to stand out from the rest of the paperwork your clients might receive, in order that they are more likely to read the information provided.

Add Safe Capital interactive infographics to your website and signpost your clients to them, in order that they may both learn about the risks facing them, and securely verify your bank details at the same time.

Verify Bank Details

Add the Safe Capital Bank Details Verification Widget to your website

Add the Safe Capital Bank Details Verification Widget to your website so your clients are able to securely and safely verify that they have the correct bank details for your firm before sending you funds.

In addition, the widget will save your staff time (and potentially avoid errors) verifying bank details manually over the phone with each client individually.

The widget can work in several different ways, depending on your preference:

Explain + Check + Log

Teach your clients about the risks facing them, allow them to verify your bank details and create a log against the clients case reference number that your client completed the risk training and verified your bank details.

Explain + Check

Teach your clients about the risks facing them and allow them to verify your bank details.

Check Only

Allow clients to verify your bank details but do not provide any explanation of fraud risks.

note: This version is intended to only be used when a client has already been made aware of the fraud risks facing them, and wants to double check they have the correct bank details for your firm at a later date.

JOIN SAFE CAPITAL TEST THE BANK DETAILS VERIFICATION WIDGET

How the Bank Details Verification Widget works

1

Send your Bank Details as usual

You send your bank details to your client following your own current best practice solution and prompt your client to visit your own website to learn more about the risks they face from fraudsters.

2

Explain the fraud risk to your clients

Your client completes a short educational exercise using the Safe Capital Widget which explains the risks they face from fraudsters.

3

Record that fraud prevention training was given

You can optionally log that your client has been made aware of the risks and that they have been provided with your correct bank details.